FAQ

External scanning, "..but my Nmap says" - assumption vs. verification
Assumption vs. verification Traditional tools like Nmap often make assumptions based on port numbers. For example: Port 21 is automatically labeled as FT...
Mon, 19 May, 2025 at 2:24 PM
I am MSP: How to add a new client
If you are MSP supervisor, you can onboard a new client via your own dashboard. Your client will have an account which is accesible to you (in your multi-te...
Mon, 14 Jul, 2025 at 10:43 AM
Powershell Office 365 email whitelisting configuration for e-learning and phishing Tests
Overview This guide walks you through configuring Office 365 email whitelisting for e-learning & phishing campaigns. The process involves both autom...
Mon, 1 Dec, 2025 at 2:21 PM
Roles in Lupasafe for Compliance (ISO27001/ENS/NIS2)
The Compliance module provides evidence for different frameworks. Some evidence is related to roles within the organisation, for example CEO, CFO, security ...
Thu, 7 Aug, 2025 at 8:21 AM
How to Exclude Employees from Receiving Training Campaigns
Overview By default, all employees in your Lupasafe portal receive training campaigns. However, you can exclude specific employees from receiving trainings...
Tue, 11 Nov, 2025 at 12:09 PM
Set up branding in Lupasafe
Overview Lupasafe allows you to customize the platform with your own branding, ensuring all communications to your clients reflect your company's ident...
Thu, 27 Nov, 2025 at 2:50 PM
How does Lupasafe follow up phishing email clicks?
What Happens When Employees Click on a Phishing Link? Overview If you click on a phishing link during a simulation, don't worry - this is a learning...
Fri, 28 Nov, 2025 at 10:14 AM
Autotask integration: pushing notifications as Autotask tickets
This article describes how to set up and verify a connection between Lupasafe notifications and the Autotask Ticket environment. It allows for the generatio...
Sat, 29 Nov, 2025 at 7:54 AM