FAQ

Forward the employees who clicked to a microlearning
How do you forward employees who clicked to a microlearning? Employees will see the e-learning in the portal based on the language of the browser of the e...
Thu, 23 Nov, 2023 at 11:16 AM
Understanding and Managing Email Security with SPF, DKIM, and DMARC
Introduction to Email Security Email security is crucial in safeguarding your communications against malicious actors who aim to steal information or send ...
Wed, 28 Feb, 2024 at 5:54 PM
Understand the monthly email
Active endpoint: There are X accounts It means there are X known accounts. If the integration with Microsoft's AAD is enabled, new accounts are automa...
Thu, 15 Feb, 2024 at 8:23 AM
What information does the endpoint app capture?
At Lupasafe, your privacy is our priority.  Our design philosophy is privacy by design. This ensures we gather only the essential data needed for optima...
Sat, 6 Apr, 2024 at 8:04 AM
Monthly reporting: how to receive this for all my clients?
Receive your monthly reporting under Settings ->   We don't do this by default because (some users would receive a lot of emails). You can se...
Mon, 15 Jul, 2024 at 10:40 AM
Understanding How Lupasafe detects software vulnerabilities
Introduction The platform is designed to identify software vulnerabilities across various operating systems, including Windows, macOS, and Linux. It achiev...
Thu, 5 Sep, 2024 at 11:54 AM
Why Lupasafe Agent cannot cause blue screen errors
Introduction In the realm of cybersecurity software, ensuring the stability and reliability of agent operations is paramount. Recently, a prominent securit...
Mon, 5 Aug, 2024 at 9:22 AM
Network scanner: scanning & config updates explained
When does the scanner push data? After each segment of after complete scan of all segments? The network scanner completes the entire scan before pushing th...
Thu, 12 Sep, 2024 at 5:12 PM
MSP: Add new Customer
As an Msp would want to add new clients to Lupasafe. Go to Settings/Manage Customers' Click ‘Add Customers’ Add details and select subscription ...
Fri, 15 Nov, 2024 at 6:43 PM
How to perform a remote silent uninstall of Microsoft agent
How to perform a remote silent uninstall of the Lupasafe .exe agent via intune or similar tooling If you're experiencing issues with the installation ...
Wed, 20 Nov, 2024 at 5:36 PM