Overview

By default, all employees in your Lupasafe portal receive training campaigns. However, you can exclude specific employees from receiving trainings if needed. This article explains how to disable employees or exclude them from automatic synchronization.

Steps to Exclude Employees from Training

Option 1: Disable Selected Employees

If you want to temporarily or permanently exclude employees from receiving trainings:

  1. Navigate to Employees in your Lupasafe portal
  2. Select the employee(s) you want to exclude by checking the box next to their name
  3. Click on the "Disable Selected" button at the top of the list
  4. Confirm your selection


Result: Disabled employees will no longer receive training campaigns, phishing simulations, or other automated communications from Lupasafe.

Option 2: Exclude from Entra ID Sync (for organizations using Microsoft Entra ID)

If your organization uses Entra ID (formerly Azure AD) synchronization:

  1. Navigate to Employees in your Lupasafe portal
  2. Select the employee(s) you want to exclude
  3. Click on "Exclude from Entra ID sync"
  4. Confirm your selection


Result: These employees will remain in your Lupasafe portal but will not be automatically updated or re-enabled through Entra ID synchronization.

When to Use Each Option

  • Disable Selected: Use this for temporary exclusions, employees who have left the organization, or those who should not receive any security awareness training
  • Exclude from Entra ID Sync: Use this when you want to maintain manual control over specific employees while keeping automatic synchronization enabled for the rest of your organization

Re-enabling Employees

To re-enable employees:

  1. Go to Employees
  2. Use the filter to show disabled employees
  3. Select the employee(s) you want to re-enable
  4. Click "Enable Selected"