Our Always-On E-Learning gives your team ongoing monthly cybersecurity training to keep their knowledge sharp and up to date. This page explains how to switch it on, exactly when each email is sent, and how to get the most out of it.
What is Always-On E-Learning?
Always-On E-Learning provides ongoing monthly training designed to reinforce cybersecurity practices throughout the year. Each month, employees receive a focused training on a specific topic, keeping cybersecurity fresh in their minds and helping them stay proactive. This format supports better retention of knowledge and more responsive action when it comes to handling cyber threats.
Why Always-On cyber awareness training matters
Cyber threats are constantly evolving, and one-time training is not enough to stay protected. Always-On E-Learning ensures employees build and maintain good habits and stay vigilant. This approach reduces the risk of breaches, promotes safe behaviour, and builds a resilient culture around cybersecurity.
How to activate Always-On E-Learning
- Log in to the platform: sign in to your account.
- Check your employees: under Employees, open All users and confirm everyone is added to the portal.
- Go to E-Learning: under Employees, click E-Learning.
- Open Always-On E-Learning: click the Always-On E-Learning button to set up the monthly training.
- Turn it on: confirm the toggle is ON, pick your day of week and time and click Save. You will receive an email confirmation.
From now on, your employees automatically receive the monthly training. New employees are automatically included in the next upcoming training. Employees who have not yet completed the module are reminded automatically (see the schedule below).
When we send what
There are three kinds of e-learning email. Everything is checked automatically, so nobody receives a duplicate.
- Monthly invite: sent once a month, at selected Amsterdam time, on the day you prefer that is not a public holiday. Goes to every active employee when a new module is released.
- Reminders: sent automatically after the invite, a first reminder a few days later and a final reminder about a week after that. Goes to employees who have not completed the module yet.
- Instant reminder: sent immediately whenever an administrator triggers it from the portal. Goes to specific employees you choose.
The monthly invite in practice: a new module lands in your employees' inboxes on the first suitable day of the cycle, adjusted automatically for summer and winter time, and never twice in the same day. Each email is personalised with the employee's first name, your company name, the module name, and a unique personal link to start the training, in the employee's own language. Emails and online journey can be branded in client preferences.
Reminders keep going until the employee completes the module, then stop. Each reminder shows the training title and how many days the module has been outstanding. Every reminder is recorded, so nobody is reminded twice for the same step.
Instant reminders are the tool to use when, for example, HR follows up with one employee before a deadline. They are sent right away and will not repeat.
What decides whether a module is sent
Your company receives the monthly module when all of the following are true:
- Your account is active.
- You are subscribed to the Always-On E-Learning programme.
- You have not already received this month's module.
- You have at least one active employee.
The topic for each month is planned in advance. If no module is planned for the current month, nothing is sent for that month.
Send days and public holidays
Because invites go out only on your selected day and skip public holidays, keeping the holiday calendar accurate lets you influence timing. Reminders and instant reminders are not restricted to those days. All send-time checks use Amsterdam time, with automatic daylight saving adjustment.
Reporting for admins
As an administrator, you receive updates on e-learning progress in your monthly report, including which topics your employees find most difficult.
How and why to communicate with your team
For the training to be truly effective, communication is key.
- Explain the structure: let your team know they will receive new training each month to keep cybersecurity top of mind.
- Set expectations: ask everyone to complete each training promptly, ideally within the first week, to stay aligned with the latest security practices.
- Encourage engagement: regular check-ins or a group chat where employees discuss the topics fosters a culture of continuous learning and makes cybersecurity a shared priority.
Email template for your team
Send this to your colleagues before the campaign starts. You can also reuse it each month as a reminder of why cyber learning matters.
Hi team,
Cybersecurity threats are escalating, and most breaches start with a phishing attack. We want you to be our best defence, which is why we are starting monthly cyber awareness training.
You will receive an email from Lupasafe within the next few days containing a short video and a 5-question assessment. This training is designed to strengthen your ability to spot and prevent cyber threats, both at work and at home.
Please complete the training promptly. It takes about 5 minutes.
[your name]
Training topics covered throughout the year
Each month covers a topic relevant to current cybersecurity challenges:
- January, Phishing: recognising and avoiding phishing scams.
- February, Privacy: protecting personal and company data.
- March, Passwords: creating and managing strong passwords.
- April, Remote work: best practices for working securely from home.
- May, Incident management: responding to and reporting cyber incidents.
- June, Mobile devices: securing smartphones and tablets.
- July, Fraud: identifying and preventing fraud schemes.
- August, IoT: staying secure with Internet of Things devices.
- September, GDPR compliance: understanding data protection laws.
- October, Social engineering: recognising and countering manipulation tactics.
- November, Safe online practices: staying safe across online platforms.
- December, Email communication: secure email habits and protocols.
Frequently asked
Why did an employee not get the invite this month?
Common reasons: the employee is not marked active, your company already received the module, no module was planned for that month, or the sending day landed on a holiday.
Can two invites arrive on the same day?
No. The system records that invites were sent and will not send again the same day.
What if an email fails to send to one person?
It is logged and skipped without stopping delivery to everyone else. That single employee can be followed up with an instant reminder.
What time zone applies?
All send-time checks use Amsterdam time, with automatic daylight saving adjustment.